Hootsuite vs Sprout Social

Hootsuite vs Sprout Social

Choosing the Best Social Media Management Tool: A Look at Sprout Social and Hootsuite

Managing a business's social media accounts can be a daunting task, which is why it is important to choose the right social media management tool.

In this article, we will compare two of the most popular options: Sprout Social and Hootsuite. We will look at the features each offers and compare them using a set of criteria.

By the end of this article, you should have the insight you need to make a well-informed decision about which tool best suits your needs.

Hootsuite vs Sprout Social

Although Sprout Social is a relatively new social media management tool, it provides a comprehensive suite of features for businesses to manage their social media accounts. It offers a user-friendly dashboard with an intuitive interface, offering easy access to all of your accounts.

It allows you to schedule posts in advance, and also provides analytics to measure the performance of each post. Sprout Social also offers a wide range of content planning and collaboration features to help you stay organized.

Additionally, it provides customer service features to help you engage with customers and respond quickly to their messages. With its advanced features, Sprout Social is an excellent choice for businesses looking for a powerful, yet simple way to manage their social media accounts.

Hootsuite Overview

Frequently used by businesses of all sizes, Hootsuite is a well-known social media management tool that provides a comprehensive suite of features for managing multiple social media accounts. It allows users to schedule posts, monitor conversations, and track performance across their accounts.

It also has the ability to track mentions and conversations with the help of its built-in search and analytics tools. Additionally, it provides users with insights about their audience, allowing them to better understand how their messages are resonating. Hootsuite has a user-friendly interface, making it easy to navigate and use.

It also offers a free plan which allows users to manage up to three social media accounts. With the free plan, users get basic analytics and reporting capabilities. Paid plans offer more features, such as the ability to manage unlimited accounts and access to advanced analytics capabilities.

Hootsuite Overview

Comparison Criteria

Comparing Sprout Social and Hootsuite requires assessing a variety of criteria, such as ease of use, analytics capabilities, and pricing models. Both platforms offer comprehensive features, but each has its own strengths and weaknesses. Sprout Social offers a modern, intuitive user interface that is easy to use, even for beginners.

It also has powerful analytics features that allow users to track their progress and gain insights from their social media activity. In terms of pricing, Sprout Social offers plans that are affordable for businesses of all sizes. On the other hand, Hootsuite is known for its affordability and wide range of features. It has a comprehensive dashboard, allowing users to manage multiple social media accounts in one place.

Hootsuite also has strong analytics capabilities and offers a variety of pricing options to fit any budget. Both tools have their advantages and disadvantages, so it is important to carefully consider the comparison criteria before making a decision.

Feature Review

Reviewing the features of Sprout Social and Hootsuite, it is clear that both platforms offer comprehensive solutions for social media management. Hootsuite offers a user-friendly dashboard that allows users to manage multiple accounts across multiple platforms.

It also provides analytics tools to track performance, as well as scheduling and content curation features. Sprout Social provides various scheduling tools, social listening capabilities, and in-depth analytics.

It also includes team collaboration tools to help manage multiple users. Both platforms give users the ability to monitor conversations and respond quickly to comments and messages. Ultimately, the decision of which platform to choose depends on the specific needs and budget of each user.

Feature Review
Pros & Cons

Both Sprout Social and Hootsuite have multiple benefits and drawbacks to consider when deciding which platform is best for managing your social media accounts. Sprout Social offers comprehensive analytics, detailed reports, and sophisticated segmentation features to help users optimize their campaigns.

On the other hand, Hootsuite's drag-and-drop interface is easy to use and provides access to a wide range of tools and features. However, Hootsuite doesn't have the same level of reporting and analytics capabilities as Sprout Social.

A downside of Sprout Social is that it costs more than Hootsuite and isn't as user-friendly. In addition, both tools have limited support options. Ultimately, it's up to you to decide which platform is the right fit for your social media management needs.

Final Thoughts

Taking into consideration the feature reviews of both Sprout Social and Hootsuite, it is clear that both platforms offer comprehensive solutions for social media management. Ultimately, the choice between the two depends on the needs of the user.

Sprout Social is best for businesses that need access to more in-depth analytics, while Hootsuite is better suited for those who need to manage multiple accounts and want to make use of its automation features.

Both offer a range of features and pricing plans to suit every budget, however, it is important to remember that the features one needs should be weighed against the cost. In the end, it is essential to choose the platform that best meets the needs of the business.

Final Thoughts

Frequently Asked Questions

Both Sprout Social and Hootsuite offer customizable features to suit the needs of different users. Sprout Social's platform allows you to tailor your views and reports to show the information that matters most to you. Additionally, you can customize how you view conversations, allowing you to group conversations by topics or tags. With Hootsuite, you can customize your dashboard to view the information that is most important to you, as well as create custom streams and tabs to organize your social media accounts. Both platforms offer a range of customization options to help you make the most out of the platform.

Sprout Social and Hootsuite both provide customer service with various support options. Sprout Social offers a help portal with articles and tutorials, as well as 24/7 customer support available via email and live chat. Hootsuite also offers help support with articles and tutorials, and customers can contact customer support via email or phone. Both companies provide customer service for users with paid subscriptions, as well as free trial users. Both companies also offer customer success programs, helping customers make the most of their social media management tools.

Yes, both Sprout Social and Hootsuite offer a free trial. Sprout Social offers a 30-day free trial for users to test the platform's features, while Hootsuite provides a 30-day free trial of its Pro and Team plans. During the free trial period, users can explore the features and benefits of the platform and decide whether it's the right fit for their social media management needs.